Effective Date: July 1st, 2021 · Last updated: 16 October 2026
Skill-Wide Projects Pty Limited values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.
1. Information We Collect
We collect personal information that you provide directly to us, such as when you:
- Request a quote or consultation
- Contact us via email, phone, or online forms
- Register or create an account on our website
The types of personal information we may collect include:
- Your name, email address, phone number, and mailing address
- Payment details (for billing purposes)
- Project details and preferences
We may also collect non-personal information through cookies and other tracking technologies, such as IP addresses, browser type, and website usage data.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and managing the services you request
- Responding to your inquiries and requests for quotes
- Processing payments and invoices
- Improving our website and services
- Sending promotional or informational emails (if you have opted-in)
- Complying with legal obligations
3. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet can be guaranteed to be 100% secure, and while we strive to protect your information, we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers or contractors who assist in providing our services, but only to the extent necessary for the completion of your project. All third parties we work with are obligated to protect your personal information in accordance with this Privacy Policy.
We may also disclose your information if required by law or in response to a legal process, such as a court order.
5. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your user experience on our website. Cookies help us remember your preferences and analyze website traffic. You can manage your cookie preferences through your browser settings, but disabling cookies may affect your ability to use some features of our website.
6. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Correct or update your personal information
- Request the deletion of your personal information, subject to certain exceptions
- Opt-out of receiving marketing communications
To exercise any of these rights, please contact us at the details provided below.
7. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.
8. Changes to Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: Skill-Wide Projects Pty Limited
Email: info@skillwideprojects.com
Phone: 0425 258 923
10. Website Analytics, Cookies & Advertising
Our website uses the analytics and advertising tools below to measure how visitors use the site and how our ads perform. You can opt out at any time with the button below (also at the bottom of every page). Your choice is saved on your device.
- Google Analytics (Google LLC) helps us understand how visitors use the site. If you opt out, it runs in a cookie-free mode that does not store identifiers on your device.
- Meta Pixel and Conversions API (Meta Platforms, Inc.) measure the results of our Facebook and Instagram advertising. If you opt out, the Pixel does not load. Unless you have opted out, when you submit a quote request we send Meta a secure, one-way encrypted (hashed) version of your email address and phone number, so Meta can match the enquiry to an ad, together with the type of service, an estimated project value and standard technical details (such as IP address and browser type). Meta does not receive your name, address or project description.
- Google Ads (Google LLC), if used, measures enquiries from our Google advertising on the same basis.
- Our own visit statistics count page visits, button taps and quote-form steps so we can see which pages and ads work. They use a random number stored on your device (no cookie) and never include your name, contact details or what you write in the form. This information stays with us.
We do not use these tools to collect sensitive information, such as information about your health or disability. You can also opt out of Google Analytics with the Google Analytics opt-out add-on and manage Meta ad preferences in your Facebook ad settings.
11. Quote Requests & How We Hold Your Information
When you request a quote we collect your name, phone number, email address, suburb and the project details you choose to give us, along with the page and advertisement that referred you. We use this to contact you, arrange a site visit and prepare your quote. Your enquiry is delivered to us by email and kept in our business email and records systems. We keep it for as long as we need it to deal with your enquiry or project and to meet our legal obligations, and then delete or de-identify it.
If you contact us, we may reply by phone, SMS or email about your enquiry. We will only send you marketing messages with your consent, and every marketing email will include a way to unsubscribe.
12. Service Providers Located Overseas
Some of the service providers that host our website, deliver our email and measure our advertising are located overseas or store information overseas, mainly in the United States. They include our website host, our email delivery provider, Google and Meta. We take reasonable steps to ensure these providers handle personal information in a way that is consistent with the Australian Privacy Principles.
13. Complaints
If you have a concern about how we have handled your personal information, please contact us first (details in section 9). We will acknowledge your complaint and aim to respond within 30 days. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or on 1300 363 992.
Skill Wide Projects Pty Ltd · ABN 42 099 767 389 · PO Box 133, Beverly Hills NSW 2209